It is clear that the large retail industry is in trouble, and Target may have just signaled the beginning of its demise. Drastic innovation is likely the only solution.
As the saying goes, "never let a good crisis go to waste." Instead of wallowing in low sales growth, high employee turnover, and meager innovation in your organization embrace the problem, and solve it.
Despite the evidence that diversity provides gains for leadership, innovation, and society as a whole, it remains a charged word with an immediate emotional response.